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Customer reviews of The Small Car Company
At The Small Car Company we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
The Small Car Company
Based on 16 customer reviews
Very good service
By Terence B on 17 November 2017 | Purchase not verified
Recently bought a Nissan Juke, from this garage, and can say that from the test drive through to the final payment both my wife and I was treated with the greatest respect and would have no hesitation in going back to them or recommending them to anyone.
Great cars x3
By Sean M on 16 November 2017 | Purchase not verified
We purchased a Honda jazz last year from Small car company for my wife.after having great service from mike and the guys my in-laws have since purchased Nissan juke and we also picked up an ideal first car for our son this year.cannot fault the service and have never had a problem with any of the cars
Pre-booked meeting and great service. Fair price.
By Geo A on 13 November 2017 | Purchase not verified
We've just bought (today) a Volvo V70 off this company. It's too easy to be critical and too much of an effort to praise. These guys were great. They returned my call on a Sunday and we viewed the car late pm on a Monday (having viewed other V70's during the day). We had two test drives (nothing wrong with the car but one of the previous ones which was more 'sporty' drove better) and we wanted to be sure. They were happy to accommodate this and in the end we settled for theirs. They also tried for over an hour to get our 12 year old (ceased) tow-hitch off while we completed the paperwork. Great service and I'm hoping a great car (we took out their 1 year warranty so both they and we are assured it will be). They also offered us a fair price PX for our tired old V70 (I had no delusions as to its worth and their offer was truly fair).
Recent car purchase
By Ian M on 13 November 2017 | Purchase not verified
The customer service was excellent and I felt confident that every little detail was dealt with. I`m very pleased with the car and wouldn`t hesitate to recommend this dealer to friends and family.
No feeling of care, interest or customer service
By Richard P on 08 November 2017 | Purchase not verified
Called to speak about a car for sale and the guy could not get me off the phone any quicker if he tried and made me feel like my call was an inconvenience for him. I appreciate that the car in question was a cheap car but customer service is everything these days and I think it's a really good measure of the people and business you are dealing with.
It's not difficult to just be polite
By Lucy P on 28 October 2017 | Purchase not verified
Really terrible customer service, owner of business doesn't know how to conduct himself in front of customers, and lost out on an easy sell because of his over-entitled attitude. Needs to remember that he isn't doing customers a favour by simply selling a car - that's your chosen line of business.